Australia Post will hit customers with a new fee of up to $9 when collecting undelivered parcels from a post office.
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Missed parcel deliveries are currently held for 10 days free of charge, then returned to sender. This free period will be reduced to five business days and after that pick up will incur a fee.
From August 1, packages will cost a minimum of $3 to collect after the free period and a maximum of $9 for parcels held nine days or more. Australia Post said the changes were about giving customers more time to collect their parcels.
Packages belonging to MyPost customers will continue to be held for free for 10 days.
The announcement follows the increase in stamp prices in January from 70cents to $1.