Ronald McDonald House - Newcastle Family Room will have help towards installing new kitchen, laundry, shower and restroom facilities thanks to an initiative at Telstra store East Maitland.
The charity was chosen by community members for a $5000 donation from the store, which was handed over last week.
As part of Telstra's Connected Community program, locals voted for either Volunteers for Palliative Care Maitland, Miracle Assistance Dogs, or Ronald McDonald House to receive the funding.
Ronald McDonald House allows sick kids and their families a 'home away from home'.
The rooms give families visiting a sick child a comfortable haven where they can take a break and relax during their visit, and by using the facilities at the House, families save on average $37 a day.
"We are proud to support an extremely deserving organisation," Telstra East Maitland store manager Alexis Wen said.
"It was great to see many locals coming in store to support these causes."