Dedicated volunteer Anne Duncan has been awarded The Mai-Wel Group's Frank Higgs Volunteer of the Year 2019 award.
Ms Duncan, who has volunteered with the organisation for almost five years, was awarded during National Volunteer Week.
Like most not-for-profit organisations, The Mai-Wel Group is built on the compassion, support and dedication of volunteers.
Ms Duncan volunteers at The Hill, Mai-Wel's lifestyle and leisure centre, where she assists in the support of participants in recreational activities and daily tasks.
She initially began volunteering as a requirement of the Newstart Allowance but soon realised the value of her time was worth much more.
"I love the people. The participants and the people I work with are lovely," she said.
"I value the satisfaction you receive from it (volunteering). We can help in ways that you don't initially realise."
In 2018/19, Mai-Wel's volunteers donated 12,196 hours of their time, an increase from 11,300 hours donated in 2017/18.
Mai-Wel volunteers give their time through face-to-face support of participants and staff, administrative tasks and event support.
The Volunteer of the Year Award honours Frank Higgs, a dedicated volunteer and Mai-Wel's longest serving board member of more than 22 years. The award was named after Frank due to his long-standing support of Mai-Wel and advocacy for people with a disability.
Ms Duncan said she was overwhelmed and very touched to be recognised as the 2019 Volunteer of the Year.