The former Federal Opposition Leader is making the trek to East Maitland to address constituents who have contacted Member for Paterson Meryl Swanson over the past 12 months expressing their concerns about the service.

He will speak at East Maitland Bowling Club on Thursday at midday.

Ms Swanson said hundreds of people have contacted her office about their experience with the NDIS.

"Through countless interactions with our community, I understand that the NDIS hasn't been easy for many people," she said.

"To ensure local residents have an opportunity to share their NDIS experience, I'm inviting residents, community groups and other local organisations who have contacted me about the NDIS to attend the NDIS Feedback Forum with Bill Shorten.

"This will be an opportunity for people with a disability, their families, carers and community members to share their experiences and shape future policy decisions on the NDIS," she said.

Numbers for the event are and those interested in attending should register on Ms Swanson's website as soon as possible.

"Unfortunately, we may not be able to accommodate to anyone who does not RSVP," Ms Swanson said.

In June Mr Shorten said he was pleased with his new role as NDIS shadow minister.

He said creating the NDIS was his first job in politics and "remains one of the great privileges" of his life.

"I'm going to give everything I have to making this great Labor initiative a reality for those who rely on it," Mr Shorten said.