Ombudsman complaints against Australia Post rose two-thirds during COVID-19 lockdown

Sarah Basford Canales
January 11 2021 - 4:00am
Lost medicine, smartphones among Australia Post's COVID complaint rise
Lost medicine, smartphones among Australia Post's COVID complaint rise

Complaints made against Australia Post faced a nearly 70 per cent increase on the previous year as the postal service grappled with greater demand for online shopping during the COVID months, a new ombudsman report shows.

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Sarah Basford Canales

Sarah Basford Canales

Politics and public sector reporter

I'm a federal politics and public sector reporter with an interest in national security, integrity and regulation. Contact me with general tips and thoughts at sarah.basfordcanales@canberratimes.com.au or confidential tips to sbasfordcanales@protonmail.com.

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