Michael and Gloria Brown began B&B Total Supply (formerly B & B Suppliers) in 1984 with a vision to service hotels and motels across Newcastle.
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They wanted to provide products specifically targeting the hospitality industry and their idea saw the business grow quickly.
Jump to 2017 and the business now employs more than 30 staff, with full warehouse facilities and a streamlined delivery operation that services customers nationwide.
Learn more about their business experience, how the company grew and why it has lasted the test of time in the video above.
The series 20/20: Looking Back, Moving Forward has been produced by creative agency Out Of The Square Media in partnership with the Newcastle Herald. The initiative highlights the success of veteran Hunter businesses. Read more here.